We offer a full warranty for our products for two years after you’ve received the product. In the event that there is a problem with your furniture, we will fix it. If it can’t be fixed to your satisfaction, we will order you a replacement. You can use the furniture until your replacement arrives. Rest assured we totally stand behind our product as we rely on word-of-mouth and referrals.
Cleaning your furniture should be done with a soft lint free cotton cloth dampened with water following the pattern of the grain. Cleaning your furniture with a dry rag can cause scratches to the finish. Use a light touch and rotate your cleaning cloth frequently.
For your comfort, as well as to protect your hardwood furniture, use a humidifier in the winter and an air conditioner in the summer to keep the relative humidity at 45-50 percent.
Avoid placing furniture directly in front of heat vents, radiators, heat runs or fireplaces. Don’t expose furniture to continuous direct sunlight. Draw the curtains occasionally.
You should fully wipe down your furniture when it arrives. The furniture comes direct from Indonesia, and comes straight from the factory, and comes overseas sealed in a container for 6 weeks.